Effective Date: May 12, 2026
Last Updated: May 12, 2026

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Welcome to the website of The Roger Sherman Inn (“Roger Sherman Inn,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) govern your access to and use of www.rogershermaninnct.com and any pages, features, forms, content, services, reservation links, event information, communications, and functionality made available through the Website (collectively, the “Website”).

Please read these Terms carefully before using the Website.

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By accessing, browsing, or otherwise using the Website, submitting information through the Website, or using any Website feature, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

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If you do not agree to these Terms, please do not use the Website.

 

1. About The Roger Sherman Inn

The Roger Sherman Inn is a hospitality property located in New Canaan, Connecticut, offering lodging, dining, weddings, private events, corporate events, special occasions, and related hospitality services.

References on the Website to rooms, suites, dining, menus, events, venue spaces, packages, capacities, amenities, availability, rates, promotions, or other services are provided for informational and promotional purposes and may be subject to separate agreements, policies, restrictions, availability, and terms.

 

2. Website Use

You may use the Website only for lawful personal or legitimate business purposes and in accordance with these Terms.

You agree not to use the Website:

• In violation of any applicable federal, state, local, or international law or regulation

• To engage in fraudulent, deceptive, abusive, threatening, harassing, or unlawful activity

• To impersonate another person or entity

• To submit false, misleading, fraudulent, or unauthorized information

• To interfere with the proper operation or security of the Website

• To attempt to gain unauthorized access to any Website system, server, account, database, or network

• To introduce viruses, malware, malicious code, or other harmful technology

• To scrape, crawl, harvest, mine, or systematically extract Website data without our authorization

• To use automated systems, bots, scripts, or similar technologies in a manner that places an unreasonable burden on the Website

• To reproduce, distribute, exploit, or commercially use Website content without authorization

• To circumvent or attempt to circumvent Website security features or access controls

• To use information obtained through the Website for unsolicited marketing, spam, or other unauthorized commercial purposes

We reserve the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated.

 

3. Website Content

We make reasonable efforts to keep Website information accurate and current. However, hospitality operations are dynamic, and information may change.

Website content concerning matters such as:

• Room availability

• Room descriptions

• Rates

• Amenities

• Restaurant menus

• Ingredients

• Pricing

• Operating hours

• Event schedules

• Event-space configurations

• Venue capacity

• Wedding packages

• Private-event offerings

• Promotions

• Entertainment

• Special events

• Photographs

• Food presentations

• Policies

• Availability

may be modified at any time without prior notice.

Website content should not be interpreted as a guarantee that a particular room, menu item, service, event, amenity, package, venue configuration, price, or other offering will be available at any specific time.

Please contact us directly if information is material to your reservation, event, dining plans, or other arrangements.

 

4. Reservations and Bookings

The Website may provide links or functionality that allows visitors to initiate or make lodging, dining, event, or other reservations.

A Website inquiry, request, form submission, telephone inquiry, or email communication does not necessarily constitute a confirmed reservation or binding booking.

A reservation is confirmed only when the applicable booking process has been completed and confirmation has been issued through the applicable reservation system or directly by the Roger Sherman Inn.

Availability is not guaranteed until a reservation is confirmed.

Rates, taxes, fees, deposits, minimum-stay requirements, occupancy limitations, cancellation requirements, check-in and check-out policies, and other reservation conditions may vary according to the accommodation, event, package, date, promotion, or booking method selected.

The terms presented during the applicable reservation process will govern that reservation in addition to these Website Terms.

 

5. Third-Party Booking and Reservation Platforms

Certain reservation functionality available through the Website may be provided by or redirect you to a third-party booking, reservation, ticketing, payment, or technology provider.

When you leave our Website or use a third-party system, you may become subject to that provider's:

• Terms and conditions

• Privacy policy

• Cancellation policy

• Payment terms

• Security procedures

• Refund rules

• Other policies

Third-party websites and services are operated independently from the Roger Sherman Inn.

We do not control and are not responsible for the availability, operation, security, accuracy, content, policies, or practices of independent third-party platforms.

The inclusion of a third-party link or service on our Website does not constitute a guarantee or endorsement of every aspect of that service.

If a discrepancy exists between information displayed on our general Website and the specific terms provided during a reservation transaction, the transaction-specific terms applicable to the confirmed reservation will control with respect to that reservation.

 

6. Lodging

Hotel accommodations are subject to availability, applicable rates, occupancy limitations, house policies, reservation conditions, and any additional terms presented at booking.

Photographs and descriptions of guestrooms, suites, furnishings, amenities, views, décor, and property features are intended to provide a general representation of the accommodations.

Individual rooms at a historic inn may differ in configuration, size, décor, furnishings, architectural characteristics, or other features.

Specific room assignments, features, locations, or requests are not guaranteed unless expressly confirmed by the Roger Sherman Inn.

Guests are responsible for complying with all applicable lodging policies provided in connection with their reservation or stay.

Additional charges may apply where permitted for property damage, extraordinary cleaning, missing property, unauthorized occupancy, smoking violations, or other violations of applicable lodging policies.

Nothing contained on the Website supersedes the specific terms of a confirmed lodging reservation.

 

7. Dining and Restaurant Information

Restaurant menus, prices, ingredients, hours, specials, promotions, beverage selections, and availability may change without notice.

Photographs of food and beverages are illustrative and actual presentation may vary.

Menu availability may depend on seasonal ingredients, market availability, special events, kitchen operations, or other circumstances.

 

Food Allergies and Dietary Requirements

If you or a member of your party has a food allergy, dietary restriction, medical dietary need, or other food-related concern, please inform our staff directly.

Although we may attempt to accommodate dietary needs, restaurant and event kitchens may handle common allergens and multiple ingredients in shared preparation environments.

Unless expressly confirmed otherwise, Website descriptions should not be interpreted as guarantees that any food is completely free from allergens, cross-contact, or particular ingredients.

Guests with severe allergies or medical dietary requirements should communicate directly with the Roger Sherman Inn before ordering or consuming food.

 

8. Alcoholic Beverages

Alcoholic beverages are available only in accordance with applicable law and our responsible-service policies.

You must be of lawful drinking age and provide valid identification when requested to purchase or consume alcoholic beverages.

We reserve the right to refuse alcohol service where required or permitted by law or when our staff determines that service would be inappropriate or unsafe.

Nothing on the Website constitutes an offer or authorization to sell or serve alcoholic beverages in violation of applicable law.

 

9. Weddings, Private Events, and Corporate Events

Information submitted through the Website concerning a wedding, corporate event, private dinner, celebration, special occasion, or other event constitutes an inquiry only unless and until a separate agreement or confirmation is completed.

Submitting an event inquiry does not:

• Reserve a date

• Hold an event space

• Guarantee pricing

• Guarantee availability

• Create an event contract

• Guarantee a particular menu, room, capacity, configuration, or service

Events may require a separately executed contract, deposit, payment schedule, minimum expenditure, guest guarantee, cancellation policy, insurance requirement, or other event-specific terms.

Where an event contract or written proposal has been entered into between you and the Roger Sherman Inn, that agreement will control with respect to the event if its provisions conflict with these general Website Terms.

Website descriptions and photographs of event spaces are intended for informational purposes. Event layouts, capacities, configurations, furnishings, décor, landscaping, outdoor conditions, and availability may vary.

Maximum capacities may also depend on event style, seating arrangement, applicable building or fire codes, weather conditions, operational considerations, and other factors.

 

10. Event Tickets and Special Programming

The Roger Sherman Inn may periodically offer ticketed dinners, entertainment, holiday programs, tastings, live music, family activities, or other special events.

Each special event may be subject to additional terms concerning:

• Ticket pricing

• Reservation requirements

• Refunds

• Cancellations

• Age requirements

• Food and beverage inclusions

• Seating

• Weather

• Schedule changes

• Capacity limitations

Those event-specific terms are incorporated into these Terms by reference where applicable.

Programming, menus, performers, schedules, locations, and other event details may be modified when reasonably necessary.

 

11. Pricing, Taxes, Fees, and Errors

We endeavor to display accurate pricing and other information, but typographical, technical, clerical, or system errors may occasionally occur.

The Roger Sherman Inn reserves the right, to the extent permitted by law, to correct errors concerning prices, rates, descriptions, availability, promotions, packages, or other information.

Applicable taxes, gratuities, service charges, administrative fees, resort or accommodation charges, deposits, or other charges may apply depending on the particular transaction or agreement.

The final amount applicable to a transaction will be the amount presented and accepted through the applicable confirmed reservation, event agreement, invoice, or point-of-sale transaction, subject to applicable law.

 

12. Cancellations, Refunds, and No-Shows

Cancellation, refund, rescheduling, deposit, and no-show policies vary depending on the type of reservation, event, package, promotion, ticket, or service purchased.

The applicable policy provided at the time of booking, purchase, or contract will govern.

Some reservations, deposits, tickets, packages, or services may be non-refundable or subject to cancellation fees.

You are responsible for reviewing the specific terms associated with your reservation or purchase before completing the transaction.

General information contained on this Website does not override a cancellation or refund provision contained in a confirmed reservation, event agreement, ticket purchase, or other separate contract.

 

13. Weather, Emergencies, and Circumstances Beyond Our Control

Certain hospitality services, particularly outdoor dining, weddings, outdoor events, entertainment, and special programming, may be affected by weather or circumstances beyond our reasonable control.

To the extent permitted by law, we are not responsible for delays, modifications, interruptions, relocation, or inability to perform resulting from circumstances beyond our reasonable control, including:

• Severe weather

• Flooding

• Fire

• Natural disasters

• Utility failures

• Power outages

• Government orders

• Public emergencies

• Labor disruptions

• Transportation interruptions

• Supply shortages

• Acts of terrorism

• Civil unrest

• Epidemics or public-health emergencies

• Acts or omissions of third-party providers

• Other force majeure events

Where circumstances require a change to a reservation or event, any remedies, refunds, credits, rescheduling rights, or other accommodations will be determined by the applicable reservation terms, event contract, ticket conditions, and applicable law.

 

14. Gift Cards, Promotions, and Special Offers

Gift cards, promotional offers, discount codes, packages, certificates, or other special offers may be subject to additional restrictions and expiration provisions where permitted by law.

Unless otherwise expressly stated:

• Promotional offers cannot necessarily be combined

• Availability may be limited

• Blackout dates may apply

• Promotions may apply only to designated services or dates

• Offers may be modified or discontinued before purchase

• Fraudulent or unauthorized use may result in cancellation

Nothing in these Terms is intended to limit rights that consumers may have under applicable gift-card, promotional, or consumer-protection laws.

 

15. Intellectual Property Rights

Unless otherwise indicated, the Website and its content are owned by, licensed to, or used with permission by the Roger Sherman Inn and are protected by applicable intellectual property laws.

Website materials may include:

• Text

• Copy

• Logos

• Branding

• Trade names

• Photographs

• Graphics

• Videos

• Menus

• Illustrations

• Designs

• Layouts

• Page structures

• Event descriptions

• Digital media

• Software

• Icons

• Downloads

• Other content

You may access and view Website content for your personal, non-commercial use.

Except as expressly authorized in writing, you may not reproduce, modify, publish, distribute, display, transmit, sell, license, create derivative works from, commercially exploit, scrape, republish, or otherwise use Website content in a manner that infringes our rights or the rights of third parties.

No ownership rights are transferred to you by your use of the Website.

 

16. Trademarks

Names, logos, slogans, trade dress, and other marks displayed on the Website may be trademarks or service marks belonging to the Roger Sherman Inn or third parties.

Nothing contained on the Website grants any license or right to use a trademark, logo, service mark, or trade name without the prior written permission of its owner.

 

17. Photography and Third-Party Media

Certain photographs, videos, testimonials, social-media content, or other materials appearing on the Website may be owned by third-party photographers, videographers, event professionals, guests, social-media users, or other content creators and may be displayed under license, permission, platform functionality, or another lawful basis.

Your ability to view such material on the Website does not grant you permission to copy, reproduce, distribute, or commercially use it.

 

18. User Submissions

If you submit content to us through the Website or otherwise voluntarily provide material for publication, including testimonials, reviews, comments, photographs, or other content, you represent that you have the right to provide the material and that doing so does not violate the rights of another person.

Unless otherwise separately agreed, you grant us a non-exclusive, royalty-free license to use content you voluntarily submit for the purpose for which it was provided, including responding to your inquiry, administering your event or reservation, providing services, or displaying content where you have authorized public use.

We are under no obligation to publicly display user-submitted content.

 

19. Reviews and Testimonials

Testimonials, reviews, photographs, and descriptions of past guest or event experiences reflect the experiences or opinions of the individuals involved.

Individual experiences may vary.

Testimonials and photographs should not be interpreted as guarantees that another guest, diner, wedding couple, event host, or customer will receive identical results or experiences.

 

20. Third-Party Websites and Links

The Website may contain links to websites, reservation platforms, social networks, maps, vendors, payment providers, or other online resources operated by third parties.

These links are provided for convenience.

The Roger Sherman Inn does not control independent third-party websites and is not responsible for their:

• Content

• Availability

• Accuracy

• Security

• Privacy practices

• Terms

• Products

• Services

Access to third-party websites is at your own discretion and subject to the applicable third party's terms and policies.

 

21. Social Media

The Website may display or link to social-media platforms or social-media content.

Your interaction with those services is governed by the applicable platform's terms, privacy policies, and rules.

References, reposts, tags, mentions, or links involving third parties do not necessarily constitute sponsorship, endorsement, partnership, or affiliation.

 

22. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and disclosed.

The Privacy Policy is incorporated into these Terms by reference.

 

23. Accessibility

The Roger Sherman Inn is committed to providing an accessible experience to guests and Website visitors.

If you experience difficulty accessing Website content or functionality due to a disability, please contact us so that we can make reasonable efforts to assist you or provide the requested information through an alternative method.

Accessibility inquiries may be directed to:

Phone: (203) 966-4541
Email: info@rogershermanrestaurant.com

The availability of particular physical accessibility accommodations at the property may depend on the room, location, service, or event space involved. Guests requiring specific accommodations are encouraged to contact us directly before making arrangements so that we can discuss their needs and available options.

 

24. Electronic Communications

When you use the Website, submit a Website form, make an electronic reservation, or communicate with us electronically, you consent to conducting those interactions electronically to the extent permitted by law.

You agree that communications, confirmations, notices, disclosures, and other records provided electronically may satisfy applicable requirements that such communications be provided in writing, to the extent permitted by law.

You are responsible for providing accurate and current contact information.

 

25. Website Availability and Security

We make reasonable efforts to maintain the Website but do not guarantee that it will operate continuously or without interruption.

The Website may periodically be unavailable due to:

• Maintenance

• Updates

• Hosting issues

• Internet outages

• Cybersecurity incidents

• Third-party service interruptions

• Software errors

• Circumstances beyond our control

We reserve the right to modify, suspend, discontinue, restrict, or replace any portion of the Website without prior notice.

 

26. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim warranties concerning:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy

• Availability

• Reliability

• Security

• Completeness

• Website performance

We do not warrant that the Website will be uninterrupted, error-free, completely secure, free of harmful components, or that defects will always be corrected.

Nothing in this section excludes warranties or protections that cannot lawfully be excluded.

 

27. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE ROGER SHERMAN INN AND ITS OWNERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE.

This may include, where permitted by law, damages arising from:

• Website interruptions

• Errors or omissions

• Third-party websites or services

• Unauthorized access

• Lost data

• Malware

• Reliance on Website content

• Changes to Website information

• Technical failures

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation would be prohibited by law.

This Website limitation of liability does not alter liability or obligations expressly assumed by the Roger Sherman Inn under a separately executed lodging, event, catering, wedding, or other agreement.

 

28. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Roger Sherman Inn and its owners, affiliates, officers, employees, representatives, agents, contractors, and service providers from claims, liabilities, damages, losses, costs, and reasonable expenses arising from:

• Your unlawful use of the Website

• Your material violation of these Terms

• Your infringement of another person's intellectual property or other rights

• Fraudulent or intentionally harmful conduct committed through the Website

This section does not require a consumer to indemnify the Roger Sherman Inn for claims resulting solely from the Roger Sherman Inn's own unlawful conduct, negligence, or other liability that cannot legally be shifted to the consumer.

 

29. No Waiver of Consumer Rights

Nothing contained in these Terms is intended to waive, restrict, or eliminate any right or remedy that cannot lawfully be waived under applicable federal, Connecticut, or other consumer-protection law.

If a provision of these Terms conflicts with a mandatory legal protection available to you, the applicable law will control.

 

30. Separate Agreements

These Terms govern use of the Website.

A guest, customer, event host, wedding client, vendor, or other party may also enter into a separate agreement with the Roger Sherman Inn.

Separate agreements may include:

• Lodging reservation terms

• Event contracts

• Wedding agreements

• Catering agreements

• Banquet event orders

• Vendor agreements

• Payment authorizations

• Ticket terms

• Cancellation policies

• Deposit agreements

• Other written contracts

If there is a conflict between these Website Terms and a separately executed agreement concerning a specific transaction, the specific agreement will control with respect to that transaction.

 

31. Governing Law

These Terms and any dispute arising from or relating to use of the Website will be governed by the laws of the State of Connecticut, without regard to conflict-of-law principles, except where federal law or another applicable law requires otherwise.

 

32. Venue and Jurisdiction

To the extent permitted by applicable law, any legal action arising exclusively from use of the Website or these Terms shall be brought in a state or federal court having appropriate jurisdiction in or serving Fairfield County, Connecticut, and you consent to the jurisdiction of such courts.

This provision does not eliminate any venue, jurisdiction, small-claims, consumer-protection, or other rights that cannot legally be waived.

 

33. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable where possible.

If it cannot be made enforceable, it will be severed, and the remaining provisions will remain in effect.

 

34. No Waiver

Our failure to exercise or enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

A waiver will be effective only when expressly made by an authorized representative.

 

35. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale, restructuring, financing, change of ownership, transfer of assets, or similar business transaction, subject to applicable law.

 

36. Changes to These Terms

We may revise these Terms periodically to reflect changes to the Website, our services, our business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the beginning of these Terms will be updated.

Changes become effective when posted unless a different effective date is stated or applicable law requires otherwise.

Material changes affecting an existing separately executed reservation or event agreement will not automatically modify that agreement unless permitted by its terms or applicable law.

 

37. Entire Agreement Regarding Website Use

These Terms, together with our Privacy Policy and any additional terms expressly applicable to a particular Website feature, constitute the agreement between you and the Roger Sherman Inn concerning general use of the Website.

These Terms do not replace any separate agreement entered into concerning lodging, dining, events, weddings, catering, or other services.

 

38. Contact Information

Questions regarding these Terms may be directed to:

The Roger Sherman Inn
195 Oenoke Ridge
New Canaan, Connecticut 06840

Phone: (203) 966-4541
General Email: info@rogershermanrestaurant.com
Events Email: events@rogershermanrestaurant.com

Website: www.rogershermaninnct.com

 

NOTICE: These Terms of Use govern the Roger Sherman Inn Website. Individual lodging reservations, restaurant reservations, events, weddings, promotions, tickets, and other services may be subject to additional terms provided at the time of booking, purchase, or contracting.